Get Help

If you or someone close to you is in immediate danger, please call 000.

WESNET is not a crisis response service. Our role is to provide support to services and agencies that support survivors through our programs such as the WESNET Rides program, our training programs, member services and the WESNET Telstra Safe Connections program.

If you or someone you know is experiencing domestic and/or family violence, contact the following helplines and websites for emergency assistance, referrals to support services, information and advice. Scroll down for State and Territories especific support. 

Accessibility Services: 

If you need translation services, you can call the National Translating and Interpreting Service on 13 14 50 for support or access their website here: Translating and Interpreting Service.

The Aboriginal Interpreter Service (AIS) helps to address language barriers faced by Indigenous people in the Northern Territory. You can contact them on (08) 8999 8353. Available 24/7.

For callers who are deaf or have a hearing or speech impairment, you can call the National Relay Service on 1800 555 660 or access their website here: National Relay Service.

National Support

1800RESPECT (1800 737 732) - The national sexual assault, domestic and family violence information and support line. Confidential information, counselling and support service. Available 24/7.

Full Stop Australia (1800 385 578) - Trauma counselling for people of all genders and ages who are impacted by sexual, domestic or family violence. Available 24/7.

Well Mob - Social, emotional and cultural well-being online resources for Aboriginal and Torres Strait Islander peoples.

With Respect (1800 542 847) - With Respect provides resources, tips and advice for LGBTIQ+ people on having and maintaining healthy relationships. They also provide support for LGBTIQ+ people of all ages and their families experiencing difficulty in their relationships, including family violence. Available Monday - Friday from 9am - 5pm.

ACON - Say It Out Loud  A national resource for LGBTQ+ communities and service professionals working with people who have experienced sexual, domestic and family violence.

Immigrant Women's Support Service (07 3846 3490) - A specialist service for immigrant and refugee women from non-English speaking backgrounds who have experienced domestic and/or sexual violence.

Relationships Australia (1300 364 277) - Relationship support services for individuals, families and communities. Aim is to support all people in Australia to achieve positive and respectful relationships.

Men's Referral Service (1300 766 491) - Support for men who use violence and abuse.

Tech Abuse Safety Support

WESNET’s Safety and Privacy Toolkit - Online resources for women experiencing tech abuse to learn how they can increase their technology safety and privacy. This toolkit created by the Safety Net Australia Project at WESNET, includes resource guides ranging from online privacy and safety tips to smartphone privacy and location safety information, and much more.

WESNET’s Technology Safety for Agencies - This online toolkit created by WESNET’s Tech Safety, includes best practice guides on a variety of topics that front-line service provider can use when using technology in their daily work.

eSafety - Report a complaint about image-based abuse (sharing, or threatening to share, intimate images without the consent of the person shown),cyberbullying, adult cyber abuse, or illegal and restricted online content. - A free online tool designed to support victims of Image Based Abuse (aka Non-Consensual Intimate Image) detect and remove the images from being shared online.

Umibot - Is a chatbot that has been developed by RMIT university to help people in Australia who have had intimate images shared or if someone has threatened to share intimate images of you. You can ask the chat bot questions about where to get help, reporting options, online safety and much more.

Crisis Support and Suicide Prevention

Lifeline (13 11 14) - Crisis support and suicide prevention. Available 24/7.

National Suicide Call Back Service (1300 659 467) - Telephone and online counselling for people affected by suicide. Available 24/7.

Thirrili Postvention Response Service (1800 805 801) - Indigenous Suicide Postvention Response Service supports individuals, families and communities affected by suicide or other significant trauma. Available 24/7.

Mental Health Support

Beyond Blue (1300 224 636) - Provides information and support to help anyone in Australia achieve their best possible mental health.

13 YARN (13 92 76) - Support line for mob who are feeling overwhelmed or having difficulty coping. Available 24/7.

QLife (1800 184 527) - Free phone and webchat support delivered by trained LGBTI community members across the country. Services are for LGBTI individuals, their friends and families, and health professionals in Australia.

Blue Knot Foundation (1300 657 380) - Empowering recovery from complex trauma. Helpline, support service and resources.

Head to Health - Digital mental health services from some of Australia’s most trusted mental health organisations.

1800 ELDERHelp (1800 353 374) - A free call phone number that automatically redirects callers seeking information and advice on elder abuse with the phone service in their state or territory.

MensLine Australia (1300 789 978) - Free professional telephone and online counselling support for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress and wellbeing. Available 24/7.

Support for Young People

Kids Helpline (1800 55 1800) - Free, confidential online and phone counselling service for young people aged 5 to 25. Available 24/7.

Headspace (1800 650 890) - National youth mental health service, offering online and phone counselling services.

Youth Law Australia (1800 950 570) - Provides free, confidential legal information and help for young people under 25.

Financial Support 

Services Australia Crisis Payment You may be able to get Crisis Payment if you’ve experienced a family or domestic violence incident.

Uniting Care Escaping Violence Payment The Escaping Violence Payment (EVP) program can help you move forward and set up a home free of violence.

Other Support

National Disability Abuse and Neglect Hotline (1800 880 052) - A free, independent and confidential service for reporting abuse and neglect of people with disability. Anyone can contact the Hotline, including family members, friends, service providers or a person with disability.

International Support - Provides trustworthy gender-based violence helplines and NGOs for almost across in the world.